Privacy Policy
1. Information We Collect
At Vox Muzic, we collect information to provide better services to all our artists and labels. The types of personal information we collect include:
- Account Information: When you sign up, we collect your name, email address, password, and artist/label name.
- Financial Data: To process your royalty payouts and subscription plans, we securely collect payment and tax information via our trusted third-party payment processors.
- Music Metadata: When you upload a release, we collect audio files, cover art, track titles, contributor names, and other metadata required by digital service providers (DSPs).
2. How We Use Your Information
We use the information we collect from all our services to provide, maintain, protect, and improve them. Specifically, we use your data to:
- Deliver your music and metadata to global stores (such as Spotify, Apple Music, and TikTok).
- Calculate and process your royalty earnings accurately.
- Provide you with detailed analytics and listener demographics on your dashboard.
- Communicate with you regarding support tickets, account updates, and platform changes.
3. Information Sharing
We do not sell your personal information. We only share your data with third parties in the following circumstances:
- With DSPs and Stores: Your music files, metadata, and artist name are shared with digital stores to publish your releases.
- With Service Providers: We share data with trusted third parties who assist us in operating our platform, such as hosting providers, email delivery services, and payment processors.
- For Legal Reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.
4. Your Data Rights
You have the right to access, update, or delete your personal information at any time through your account settings. If you wish to completely close your account and initiate a takedown of all your releases from global stores, you can do so by contacting our support team. We will retain your information only for as long as your account is active or as needed to comply with our legal obligations and resolve disputes.